FAQs

FAQs - REMY HAIR

• What is Remy Hair?

  Remy Hair is human hair that is collected directly from a single hair donor.  It is also referred to as Cuticle Hair or virgin hair.  It is the softest and most natural hair on the market.  The majority of human hair sold in the industry is non-cuticle hair. The hair cuticle has been stripped by using an acid-bath. However, with Remy hair, this is not done, so the hair cuticle is intact, therefore the hair is stronger.  It also makes the hair softer and more natural and makes it so it does not tangle which allows it to be ideal for longer wear.

• What is the difference between Virgin Indian Remy Hair and Indian Remy Hair?

  Virgin Indian Remy hair is hair that has not been chemically treated, it is  all natural. There are no permanent/semi-permanent colors, perms, or relaxers used to alter the color, texture or curl pattern of the hair.  To prevent  tangling, all the hairs are placed with the cuticles in the same direction. Virgin Indian Remy hair is also called cuticle hair.  Indian Remy hair is still high quality Indian hair, that has either been colored or chemically “permed” in order to obtain a curly or wavy texture.

• What is the Straight Hair texture?

  The straight hair texture is the natural state of the Indian Hair as it comes from the donor. It will wave up when wet.

• Can I dye the hair?

  Yes.  The Virgin Indian Remy hair is the best hair for dying, since it has not  undergone any chemical processing whatsoever.  However the Indian Remy hair has already undergone processing for hair color and possibly hair texture.  So, we do not recommend any further processing of the Indian Remy hair if it has already been dyed and processed. Further, only experienced colorists should attempt to color the hair. Remember that though the hair is 100% human hair, it is just as prone to damage from excessive processing as your own hair.

• Can the hair be flat ironed or curled?

  The hair is 100% human hair that can withstand household styling tools such as curling irons and flat irons. You can wash, set, and style the wig as you would your own hair. But like your natural hair, the hair can get damaged with the misuse and overuse of products. If you order a Wavy or Curly unit – that is a processed texture that is put into the hair with a perm for the wave or curl.  You should apply heat products sparingly as it may over process the hair since it has a permanent perm already put into the hair.  The only units that can be hot curled or flat ironed without concern for over-processing are the Straight hair textures or any unit that states that it is naturally curly or wavy.

FAQs - LACE WIGS

• What is the difference between a lace front wig and a full lace wig?

  The term ‘full lace’ denotes that the base cap is made fully of lace, while ‘lace front’ wigs have lace in front and different materials at the back of the cap. The hair on all of our lace wigs is hand-tied. We sell full lace wigs, lace front wigs and lace frontals.  You can also purchase a ‘lace frontal’ hair piece that can be used with weaving wefts. With this arrangement, the wefts are glued or sewn into one’s hair and the lace frontal applied only at the hairline.

• What is the difference between the French and Swiss Lace?

  The French Lace is more durable and will hold up better over the long run.  The Swiss lace is slightly thinner, and a little less detectable, however it is less durable and it rips easier.  It’s hard to tell the difference between the two. Both are undetectable.  Most people order the French Lace.  The Swiss Lace is not recommended for first time users.  It is best to learn how to apply the wig and become skilled at the application prior to advancing to the Swiss Lace.

• What is Thin Skin?

  Thin skin is blend of polyurethane materials and imitates the appearance of skin.  However, it is best used in cooler climates at it does not allow your scalp to breath like the full lace cap. Thin skin may be more difficult to blend into your scalp than an all lace wig if you do not have the precise thin skin color.

• Do the wigs come styled like the picture?

  Yes, but you have the option of have the option of having your stylist restyle your wig when you place a custom order.  All of our wigs are free flowing and can be styled in any manner.

• Can I swim or go to the gym and sweat with this wig on?

  You can do your usual activities with this wig on. You will need to avoid swimming or sweating for the first 24 hours after applying your unit.  Excessive exposure to chlorine and salt water can cause damage to the hair of lace wigs. If you go swimming, wear a swim cap and wash your hair as soon as possible. Try to limit exposure to chlorinated and/or salt water.

• What are Bleached Knots?

  Bleached knots is a technique where they bleach out the knot that is made when each strand of hair is hand-tied into the lace at the base of the cap.  It bleaches the knot out, making it a little lighter so that it does not stand out as much.  It gives it a more natural appearance as though the hairs are growing out of the scalp.  This is recommended when you choice is a dark hair color.

• What's better, Glue or Tape?

  Both adhesives and tapes offer great options for extended wear attachments of lace or thin skin wig units. Be sure to use a scalp or skin protector. These products were formulated to protect your skin from irritation as a result of use of adhesives.

• Do you sell wholesale?

  Yes, we offer wholesale pricing for stylists and businesses.  Please contact us via email for more information.

• Do you accept checks and money orders?

  We do accept money orders, but not personal checks. To pay by money order, send  an email with your order request and the total amount you plan to send via money order.  Then place your money order in the mail.  You will receive your hair once we receive your money order in the mail.

FAQs - CUSTOM LACE WIGS

• CUSTOM LACE WIGS

  Custom Lace Wigs are built to your specifications.  You can customize any style displayed in our product line or submit your own picture.  There are many wig options to choose from, but the cap style will determine whether you choose a Full Lace Wig or just a Front Lace Wig.   We recommend a Full Lace Wig.  The entire cap is constructed of either French or Swiss Lace.  Each hair strand is hand tied to your lace cap to give  a free flowing head of hair that can be parted in any direction.  While a front lace wig may be cheaper, only the front of the cap is made of Lace.  All custom wigs are available in the following 100% Human Remy Hair textures: Indian, Brazilian, Chinese, European and Malaysian.  All custom wig include the following options free:

  • Premium Quality Remy Hair
  • Hair length up to 12”
  • Baby Hair entire perimeter
  • Bleached knots around front hairline
  • 120-130% medium density
  • Durable French or Swiss Lace
  • Single knot in front and around perimeter, double in other areas and back

  Please Note: Custom made wigs are designed to fit your specific head measurements and as such we cannot cancel your order or issue a refund once construction of your wig has begun.

  To order a Custom Lace Wig, please give us a call and be prepared to choose one of the following options:

  • OPTION A if you would like to email us your own picture and order form.

  1. Print a copy of your Custom Lace Wig Order Form or send us an email and we will email you the order form.
  2. Fill in all the information on the order form. Attach a photograph, if necessary.
  3. Email the form back to us.

  • OPTION B if you would like to select a generic style and order on line.

  1. Click on one of the online wig styles
  2. Select your options
  3. Submit your payment.

  Your wig will be ready in 2-3 weeks.  We will email you with the tracking information when your wig is ready to ship.